1. Briefing
We listen to your goals and objectives to understand the story you wish to communicate, your target audience, deadline and budget requirements. Key elements from this information are used in the analysis.
2. User Personas
Based on the user research, we create personas and user stories to identify your end users' needs, behaviors and goals.
3. Creating Concepts
We create concepts, design wireframes and almost always build clickable prototypes, so that you can click around on the system and get a clear understanding of the UX design before the more technical team starts their work.
4. Testing & Refining
We constantly trace, optimize and collect new insights. It is only when the solution is live and in the use by the target users that we get the real user insights. We use these insights to make the solution even better.
5. Completion & Sign Off
We deliever our findings as documented files, together with the visual designs and clickable prototypes. The findings can be used to make or improve your design systems, and the prototypes can be used by developers to improve the usability of your product.
